We want you to be happy with your by-bar purchases. If that’s unfortunately not the case, the item can be returned within 14 days. The product must be unworn and undamaged.

how to return an item

Let’s be aware of the impact the fashion industry has on our environment. Together we can make a positive change. Make more conscious choices, shop smarter and return less. For this reason you cannot return for free at by-bar and you are responsible for the return costs of your package. The costs depend on the country of shipment.

We offer a convenient and cost-effective return service. Below you will find more information on how to submit and send a return. For an overview of the return costs, see the FAQ topic about return costs below.